Privacy Policy
We believe financial privacy is a fundamental right. Here's how we protect your data and respect your privacy.
Privacy by Design
We built Dora AI with privacy at its core. Your financial data is encrypted, anonymized, and never used for advertising or sold to third parties.
End-to-End Security
All data is encrypted in transit and at rest using industry-standard AES-256 encryption. Your WhatsApp messages are processed securely and deleted immediately after parsing.
Transparent Processing
You can see exactly what data we collect, how we use it, and when we delete it. No hidden tracking, no surprise data collection.
Data Portability
Export your complete expense history at any time in CSV or PDF format. Your data belongs to you, and you can take it with you whenever you want.
Information We Collect
From WhatsApp Messages
- • Expense amounts, dates, and merchant names from your messages
- • Categories you assign to transactions
- • Bill images you share for OCR processing
- • Voice note transcriptions (audio is deleted immediately after processing)
Account Information
- • Phone number (for WhatsApp integration)
- • Display name (if provided)
- • Timezone and currency preferences
Usage Analytics
- • Anonymized feature usage statistics
- • Error logs to improve service reliability
- • Performance metrics (response times, processing accuracy)
How We Use Your Data
- Expense Tracking: Process and categorize your financial transactions
- Analytics: Generate spending insights and budget recommendations
- OCR Processing: Extract data from bill images using secure, encrypted processing
- Service Improvement: Use anonymized data to enhance accuracy and add features
- Customer Support: Provide assistance and resolve technical issues
Data Security & Retention
Security Measures
- • AES-256 encryption for all data at rest
- • TLS 1.3 for all data in transit
- • Regular security audits and penetration testing
- • SOC 2 Type II compliant infrastructure
Data Retention
- • Expense data: Retained until you delete your account
- • WhatsApp messages: Deleted immediately after processing
- • Bill images: Deleted after OCR extraction (within 24 hours)
- • Voice recordings: Deleted immediately after transcription
Data Deletion
You can request complete data deletion at any time by messaging "DELETE MY DATA" on WhatsApp or emailing us. We will permanently delete all your personal data within 30 days.
Your Rights
Access & Export
- • Download all your expense data
- • Request account information
- • View processing logs
Control & Delete
- • Modify or correct your data
- • Delete specific transactions
- • Delete your entire account
Contact Us
Have questions about our privacy practices or need to exercise your rights? We're here to help:
- Email: privacy@doraai.money
- WhatsApp: Message us directly on our service number
- Response time: We aim to respond within 48 hours